Services Support - FAQ - How do I carry out software version updates for DIAEnergie? - Delta - Delta EMEA

How do I carry out software version updates for DIAEnergie?

Follow the steps below for software updates.

Step 1: Open the window for DIAEnergie, and click on “About DIAEnergie” in the top right corner. The current version information will be displayed as shown in Image 1.

Image 1. Check the current version information


Step 2: Go to the DIAEnergie browser and delete all cookies. Follow the numbered steps shown on image 2. (Note: It is recommended that all other tabs be closed when carrying out this step)
Image 2. Delete all cookie in the browser


Step 3: Click on the setup.exe file for the target update version. Then, click DIAEnergieInstallForm and execute “Connect Test”. Next, click “Install DIAEnergie” and wait for the installation to be complete. Follow the steps shown in image 3 for more details.

Image 3. Update prodcedures in detail


Step 4: Repeat the first step. Go back to the DIAEnergie window to check whether the software version update is successful.